The transport and logistics industry [2] is built on a groundwork of uncertainty. Once a driver gets behind the wheel, the destination may be set, but the journey time can vary wildly depending on the day. Traffic delays, severe weather or vehicle breakdown can all play into this unpredictability - which is why investing in telematics equipment is key. Uncertainty costs time, fuel and driver expenses, meaning telematics needs to provide reliable, data-driven operational security.

How does telematics provide certainty?

Driving up with telematics technology, meeting delivery deadlines becomes an exercise in efficiency. Whereas issues such as those above may have proven a simple occupational hazard in the past, with telematics these problems are no-more.

• Real-time traffic data from transport authority bodies is easily accessible with Advanced Vehicle Management (AVM) software [3]. This gives your drivers the information needed for better route planning.
• Similarly, the certified Intelligent Access Program [4] offers users improved access to Australia's road network. This means drivers can avoid roads closed due to maintenance or weather damage - keeping your fleet on time, all the time.
• Telematics data also gives drivers complete vehicle oversight. This includes immediate access to maintenance reports and recent usage, which reduces the risk of drivers breaking down or running out of fuel far away from support.

These features make for more dependable fleet management and operations. But the benefits are nothing without a reliable telematics supplier behind them.

Dependable telematics can help your fleet avoid costly traffic or road works delays. 

Why reliability is core to Pinpoint Communications' value

Reliable service and support is one Pinpoint Communications' core values [5]. Telematics customers expect a solution that makes their fleet operations more efficient. If industry-leading suppliers can't match this reliability, what good is the equipment?

Pinpoint Communications' near-20 year experience in the telematics industry means we're fully committed to offering reliable and high-quality support to our customers. We host regular training sessions [6] for our WEBAVM 4 application to customers nationwide, with daily or even-more frequent sessions meaning you can get on top of your training and master your telematics equipment at your own pace.

We also offer a Customer Centre database which allows customers to view account details, update user information, view statements and transactions or make payments. It provides a direct link to the Pinpoint customer support team, meaning any issues with your new telematics solution can be resolved quickly.

Australian-owned and operated, we know the challenges of working in logistics. We also know what those in the sector need to flourish. To talk about our telematics solutions, or for more information on our reliable support services, contact the Pinpoint team today by clicking below.

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